Magento Support

We are your Adobe certified guard on the website performance and security. Take your time enjoying sales and exploring new horizons while we implement store improvements and fix bugs.
  • Security, UX checks & improvements
  • Regular code reviews & bug fixing
  • Technical back-up: Magento upgrades, new integrations, etc.
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What is there in Our Magento Support Services?

There are two common cases equally important to us: when a customer comes in with an already developed website and when we work with a company from the very beginning. In both cases, we take responsibility for all your technical difficulties and suggest solutions that fit your every need.

Technical Improvements

Technical Improvements

As it usually goes, customer’s feedback brings new business ideas and leads to creating additional features. Satisfying customers is our benchmark, therefore, we implement necessary changes and make improvements. Our team fine-tunes server parameters, fixes bugs, keeps an eye on Magento updates and is always ready to upgrade your store to the latest versions. We are also here to develop custom web design and integrate third-party eCommerce systems.
UX Improvement

UX Improvement

Our team analyzes essential indicators of user experience and usability, conducts audits and makes data-driven decisions on necessary improvements. We focus on increasing conversion rates and profits, reducing cart abandonment, and making user flow, navigation, checkout smoother. Even when the project is launched, we still care about your business and are eager to make it rocket up.
Code Review

Code Review

We recommend performing code reviews regularly, especially if multiple developers are involved in the project. This practice increases code stability, improves its quality and allows us to avoid mistakes. Targeted reviews lead to higher website security as developers find potential vulnerabilities beforehand. Code review should be performed not less than once a month in relation to released tasks.
Security Check

Security Check

Our Magento support includes constant security audit of your store to identify its potential vulnerabilities and signs of threats. Our team keeps an eye on new Magento updates and installs security patches to make your website safe for visitors. We also review and protect your store from malicious code and cyber attacks such as cryptojacking, Visbot, brute force, and many others.
Magic Wand
And that’s just the beginning of our list of Magento Support services.
We offer a way more to maintain and support your website.
Ongoing Excellent Magento Support

Excellent Ongoing Magento Support

Hiring a dedicated team of certified Magento developers is the right thing at the right time. We have already helped 50+ companies to operate their eCommerce businesses without a hitch. One of the best things in our Magento Support is flexible payments. You don’t need to pay any fixed prices. Instead, you pay for the hours spent by developers working on specific tasks. At the same time, the project manager’s time is not billable. We provide you with all the necessary information and reports on the work done. Moreover, the team always stays in touch and, in case of emergency, is ready to fix the problem even out of hours. Our high-quality services are aimed to make your business safe. The safer, the better.

Case studies

Shirtee

Shirtee

Development of functionality that allows customers to customize products (t-shirts, cups, etc.) with their design.

Key Results: X10 increase in speed; X600 increase in monthly revenue
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Restaurant Supply

Restaurant Supply

Development of the ability to configure products according to every vendor’s requirements, integration with ERP system.

Key Results: 50% increase in online sales; X3 increase in overall website performance
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Fashion Eyewear

Fashion Eyewear

One of the UK's most trusted online opticians with over 1,300 5-star customer reviews.

Key Results: 30% increase in overall performance; 70% reduce of hosting expenses; X2 increase in product page upload speed
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