Magento Support

We’re on hand and ready to back you and your business up. Our team keeps an eye on your website performance and security, makes improvements and fixes bugs. We don’t just provide maintenance and support services, we immerse ourselves into the specifics of your business.
Why? Because we care.
Magento Support

What is there in Our Magento Support Services?

There are two common cases equally important to us: when a customer comes in with an already developed website and when we work with a company from the very beginning. In both cases we take responsibility for all your technical difficulties and suggest solutions that fit your every need.

Technical Improvements

Technical Improvements

As it usually goes, customer’s feedback brings new business ideas and leads to creating additional features. Satisfying customers is our benchmark, therefore, we implement necessary changes and make improvements. Our team fine tunes server parameters, fixes bugs, keeps an eye on Magento updates and is always ready to upgrade your store to the latest versions. We are also here to develop custom web design and integrate third-party eCommerce systems.
UX Improvement

UX Improvement

Our team keeps analyzing essential indicators of user experience and usability, conducting audits and making data-driven decisions on necessary improvements. We focus on increasing conversion rates and profits, reducing cart abandonment, and making user flow, navigation, checkout smoother. Even when the project is launched, we still care about your business and are eager to make it rocket up.
Code Review

Code Review

We recommend performing code review on a regular basis, especially if multiple developers are involved in the project. This practice increases stability of the code, improves its quality and allows us to avoid mistakes. Targeted reviews lead to higher website security as developers find potential vulnerabilities beforehand. Code review should be performed not less than once a month in relation to released tasks.
Security Check

Security Check

Our Magento support includes constant security audit of your store to identify its potential vulnerabilities and signs of threats. Our team keeps an eye on new Magento updates and installs security patches to make your website safe for visitors. We also review and protect your store from malicious code and cyber attacks such as cryptojacking, Visbot, brute force and many others.
Magic Wand
And that’s just the beginning of our Magento Support list.
We offer a way more to maintain and support your website.
Ongoing Excellent Magento Support

Ongoing Excellent Magento Support

Hiring a dedicated team of certified Magento developers is the right thing at the right time. We have already helped 50+ companies to operate their eCommerce businesses without a hitch. One of the best things in our Magento Support is flexible payments. You don’t need to pay any fixed prices. Instead of it, you pay for the hours spent by developers working on the specific tasks. At the same time project manager’s time is not billable. We provide you with all necessary information and reports on the work done. Moreover, the team always stays in touch and, in case of emergency, is ready to fix the problem even out of hours. Our high-quality services are aimed to make your business and sleep safe. The safer, the better.

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