Magento Issues: 6 Magento Issues And How To Resolve Them

Magento Issues

There are some issues with Magento ® and we offer solutions to the common issues that you might face. Before going into the details of issues and their solutions, you should know the first hand and general approach for many solutions. That is to clear cache in Magento ®. In order to clear cache, go to your Magento ® Installation directory and delete the /var/cache folder. This may solve many problems. Now we move towards specific problems and their solutions.

Resolving 6 Types of Magento Issues

1. Domain name change for your Magento ®

Changing the domain name from one to another might be an issue for you. To configure a new domain for your Magento ® you should access MySQL Manager and go to core_config_data table after selecting your database. You will see two entries in core_config_data, these two entries are web/unsecure/base_url and web/secure/base_url. Replace the old domain URL with a new one for both of these entries and then proceed by pressing the ‘GO’ button.

2. Password Reset

If you accidentally lost the password to your Magento ® admin panel and want to log in, access phpMyAdmin or MySQL Manager, then find admin_user table after selecting your database. There you will find a password reset option, you just have to replace your old password with the new MD5 format password and then you are good to go.

3. Increase the Speed

To increase the speed of your Magento ®, you must enable Compilation function in Magento ®. Where to find Compilation factor? It’s easy - just go to System > Tools > Compilation, where you will need to run Compilation Process, that helps to increase speed.

4. Search engine friendly (SEF) URLs enabling in Magento ®

To enable search engine friendly URLs in Magento ® you must follow this process: go to System > Configuration > WEB section. There you will find the Search Engine Optimization option. In SEO options mark ‘Use Web Server Rewrites’ as ‘yes’. And to complete the procedure, save the changes and SEF URLs will be enabled for you.

5. Opening Magento ® via www by Redirecting

The visitors must be redirected to open Magento ® store via www.youronlinestore.com. In order to configure redirection, you must first open .htaccess file in your Magento ® root. Then go to Rewrite Engine and add these directives:

RewriteCond %{ HTTP_HOST} ^youronlinestore.com$ [NC]

RewriteRule ^ (.*) $ HTTP://www.youronlinestore.com/$1 [R=301, L]

Then save the .htaccess file, login to your Magento ® admin panel. Then go to System > Configuration > Web section. After that, change the Base URL in the ‘Insecure’ field from, for example, https://gomage.com to https://www.gomage.com. Don’t forget to save config after doing all this.

Read more tips regarding ‘301 redirect’.

6. "Access denied" issue

Sometimes you may experience "access denied" errors in your Magento ®. In order to resolve it, you may try two different approaches. First of all, you should try logging out and then log in again. If this doesn’t work, then log in to your Magento ® admin area and go to System > Permissions > Roles > Administrators section. In the menu on the left, you will see an option for role resources, click on it and check whether the Resource access is set to ‘All’ or not, if not set it to ‘All’.

If you have serious issues with the operation of your Magento ® online store, you may contact us at support@gomage.com. GoMage team is ready to assist you and provide professional support for Magento ® on a paid basis.