Rebuild and scale Restaurant Supply’s e-commerce platform using Magento 2 to improve performance, pricing flexibility, and operational efficiency. The transformation aimed to automate content, integrate ERP, and deliver a seamless B2B buying experience.
Restaurant Supply is a major US-based retailer in the food-service equipment space, catering to thousands of restaurant owners and industry professionals. The client came to us with an outdated e-commerce platform that was difficult to scale, customize, and maintain. Our goal was to rebuild the site on Magento 2, integrate NetSuite ERP, and automate critical business functions.
Challenges & Pain Points
Lack of pricing flexibility across a large number of vendors with strict MAP policies
Static category structure, making it hard to launch new product segments
No native ERP integration, causing delays in product and stock updates
Content bottlenecks from manually writing thousands of descriptions
Poor mobile UX and scattered design across the storefront
Results & Outcomes
Site Performance
3× Faster
Performance tripled across desktop and mobile after Magento 2 migration.
Inventory Accuracy
Automated Sync
Scheduled and on-demand NetSuite ERP integration ensures accurate product and stock data.
Pricing Flexibility
Fully Compliant
Tier-based and vendor-specific pricing applied automatically with no manual steps.
Content Efficiency
20+ Hours Saved/Week
Automated content generation for categories and products speeds up workflows.
Checkout Conversion
+ Conversion
Streamlined one-step checkout with Bolt and Braintree reduces abandonment.
Support Partnership
Long-Term Stability
Ongoing sprints, QA, and system monitoring ensure high performance and reliability.
Solution
Case 1
Flexible Pricing Output for Vendors
Challenge The client had to comply with different MAP policies from hundreds of suppliers. Their previous system lacked the flexibility to reflect brand-specific and user-specific pricing on the storefront.
Solution We developed a custom Magento 2 pricing engine that factors in product brand, user type, and supplier MAP rules. The module overrides Magento’s native price rendering logic while maintaining compatibility.
Outcome Now, prices display instantly and correctly across all device types, helping the client maintain compliance and improve customer trust.
Case 2
Automated Category Page Generation
Challenge Creating and updating category pages manually was taking hundreds of hours due to the large volume of new products added weekly.
Solution We built a custom module allowing content managers to auto-generate category pages by choosing from 9 pre-designed templates directly in the Magento admin panel.
Outcome Category creation now takes seconds, saving thousands of dollars in manual work and enabling faster time-to-market for new collections.
Case 3
ERP Integration & AI-Powered Content Automation
Challenge Without Magento-to-ERP sync, product and stock data were frequently outdated. Additionally, content creation was slow and inconsistent.
Solution We implemented a scheduled and on-demand NetSuite ERP sync for product updates. On top of that, we integrated an AI module that generates SEO-optimized descriptions based on dynamic product attributes.
Outcome Product data is now always up to date, and content generation is fully automated, maintaining a consistent brand voice across thousands of SKUs.
Optimization Setup & Planning
Objective: Deliver sustainable Magento 2 performance improvement while safeguarding SEO equity and user experience.
Stage 1
Design
We approached the redesign with conversion and product discovery in mind.
Created wireframes and high-fidelity layouts for all major pages
Focused on hierarchy and simplicity for high-SKU navigation
Designed banner and menu interactions to reduce bounce rates
Developed 9 responsive templates for flexible category presentation
Optimized information blocks on product pages to enhance clarity
Outcome Main page abandonment dropped by 18%. Users found products faster and stayed longer.
Stage 2
Development
Custom Magento 2 development was rolled out to match complex backend and frontend needs.
1. Flexible Pricing Engine
A custom module lets admins control pricing logic per vendor, user group, or brand
Frontend rendering was adapted to reflect real-time rule combinations without breaking Magento logic
2. Automated Category Page Generator
Content managers can now select a layout template and instantly generate SEO-ready category pages
9 unique product views were built for flexible merchandising
3. ERP Integration
Scheduled NetSuite updates keep stock and product info accurate
Manual sync triggers available in admin for real-time updates
4. AI-Powered Content Automation
Custom module connects Magento backend with AI engines like ChatGPT
Product and category data sent via API to return optimized, brand-aligned text
Fully automated or manual-assisted workflows available for content teams
5. Checkout Optimization
Streamlined cart experience with Bolt and Braintree integration
Gift cards, coupons, and tax/shipping estimators built into one-step flow
Outcome Process efficiency improved dramatically. Pages load faster, and internal workflows are now nearly hands-free.
Stage 3
Continuous Support
We established an ongoing support plan focused on reliability and business agility.
Twice-a-month sprints and release cycles
Dedicated QA and staging environments for safe deployment
Continuous UX enhancements based on analytics and user feedback
Ongoing Magento upgrades and design iterations
Outcome Bug rates fell significantly, uptime hit 99.99%, and the platform remains scalable and secure.
This project helped Restaurant Supply streamline how they manage pricing, product content, and inventory. By combining Magento 2 with ERP integration and content automation, we supported the team in making everyday tasks simpler and more reliable. The result is a well-structured e-commerce platform built for stability and long-term growth in the B2B space.
“..our site has got new features and improved performance. It was one of the key steps to our online sales increase.”
“After migrating to Magento 2 which was quite new to us at that time, our site has got new features and improved performance. It was one of the key steps to our online sales increase.
We are very grateful to the GoMage professionals for their flexible approach to our needs and their help in the successful implementation of all our requirements.”
Our team is already reviewing your details and preparing the audit to support your business growth. The audit process typically takes 4-5 business days. In the meantime, you’re welcome to schedule a free timeslot below for an audit introduction.
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